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Buffy deployed to New York at the beginning of February and was assigned as an external affairs liaison to the Federal Disaster Recovery Coordinator. Her attention to detail and knowledge have been instrumental in shaping the reports and documents in the FDRC. She constantly thinks of ways to improve procedures, documents and the messaging strategies of both the FDRC and joint field office. For example, Buffy redesigned a weekly report in such a way that made it shorter and provided more substance. By using a chart in place of a narrative the report not only documented meetings attended by the Recovery Support Functions but also visually shows the collaboration of multiple federal agencies.
FEMA supervisor, Hurricane Sandy in New York, 2013 (DR4085)